ISPCare - Privacy Policy About ISPCare ISPCare (referred hereafter as “ISPCare ”) is a billing system and internet service provider management solution that supports billing, crm, ticketing, point of sales management, api, provisioning for all ISP services in one cleanly integrated system. Privacy Policy This section explains how ISPCare captures your personal information, purpose of capturing, and the retention of your personal information. Please note that this policy is for reference only, and is applicable for the software as a product. ISPCare.com., or its developers have no access to the information held within ISPCare. Please refer “Disclaimer” for more information. Entities, organisations or individuals controlling the use and administration of ISPCare should create their own privacy policies setting out the manner in which data is controlled or processed by the respective entity, organisation or individual. What are the personal information ? ISPCare considers anything related to you as your personal information. This includes, but is not limited to, Your user name (except in the case where your user name is created by your employer under contract) The IP address you use to login Your device ID, if you choose to login with a device (Phone, Tablet) However ISPCare does not consider the following as your personal information, and uses this only for analytical purposes, since this information cannot be used to track you. City/Country from which your TCP/IP connection originates Time of the day you login.(Year, Month, Week, Hour or Minute) Type of the device you use to login (Phone, Tablet, etc.) Operating system and Generic browser information Collection of your information ISPCare collects your information to only serve your access requirements. For example, ISPCare uses your IP address to detect any suspicious login attempt to your account. ISPCare uses your First Name, Last Name, etc to provide rich and personalized information. Tracking Technologies ISPCare collects your information through the following, The user sign up page where you enter your personal data Tracking your IP address with HTTP request, HTTP headers, and TCP/IP Tracking your geographic information with the IP address Your login history with browser cookies. Please refer our cookie policy for more information Use of your personal information ISPCare will use your personal information only for the purposes for which it was collected (or for a use identified as consistent with that purpose). ISPCare uses your personal information only for the following purposes. To provide you with a personalized user experience. ISPCare uses attributes such as your name for this purpose To protect your account from unauthorized access or a potential hacking attempt. ISPCare use HTTP or TCP/IP Headers for this purpose This includes, IP address, Browser fingerprinting, Cookies To derive statistical data for analytical purposes on system performance improvements. ISPCare will not keep any personal information after statistical calculations. Thus a statistical report has no means to identify an individual person ISPCare may use The IP Address to derive geographic information Browser fingerprinting to determine the browser technology and version Disclosure of your personal information ISPCare will disclose personal information only for the purposes for which it was collected (or for a use identified as consistent with that purpose), unless you have consented otherwise or where it is required by law. Legal process ISPCare may disclose your personal information with or without your consent where it is required by law following the due and lawful process. How ISPCare keeps your personal information Where your personal information is stored ISPCare stores your personal information in secured databases. ISPCare exercises proper industry accepted security measures to protect the database where your personal information is held. ISPCare may use encryption to keep your personal data with added level of security. How long does ISPCare keep your personal information ? ISPCare keep your personal data as long as you are an active user of our system. You can update your personal data at any time with the given self-care user portals. About Changes to this policy Upgraded versions of ISPCare may contain changes to this policy and revisions to this policy will be packaged within such upgrades. Such changes would only apply to users who choose to use upgraded versions. The organization running ISPCare may revise the Privacy Policy from time to time. You can find the most recent governing policy with the respective link provided by the organization running ISPCare. The organization will notify any changes to the privacy policy over our official public channels. Your choices If you already have an account with ISPCare; you have the right to deactivate your account if you find that this privacy policy is unacceptable for you. If you do not have an account, you can choose not to subscribe if you do not agree with our privacy policy. Contact us Please contact us if you have any question or concerns of this privacy policy. https://ispcare.com/ Disclaimer This privacy policy statement serves as a template for the organization running ISPCare. The organizational policies will govern the real privacy policy applicable for its business purposes. ISPCare or its employees, partners, affiliates do not have access to any data, including privacy-related data held at the organization running ISPCare. This policy should be modified according to the organizational requirements.